Nikon issued a SnapBridge and Wireless Mobile Utility (WMU) compatibility update for iOS 13:
SnapBridge, SnapBridge 360/170, and Wireless Mobile Utility (WMU) compatibility with iOS 13
SnapBridge, SnapBridge 360/170, and Wireless Mobile Utility (WMU) compatibility with iOS 13
Thank you for choosing Nikon for your photographic needs.
Nikon Wireless Mobile Utility App: What It Does + How It Works! Subscribe to Channel: Gear We Use Cameras: 1. DSLR Camera: Nikon D55.
- Camera and smartphone, connected. The Wireless Mobile Utility app wirelessly connects your compatible iPhone ®, iPad ® and/or iPod touch ® or Android ™ powered device to compatible Nikon digital cameras, letting you download photos, take pictures remotely, and share them hassle-free via e-mail or upload to social networking sites. The Wireless Mobile Utility app is used with select Nikon.
- Wireless Tethering and Remote Control for Nikon Cameras Perform fast, wireless tethering and advanced remote camera control with your Nikon camera using the CamRanger mini and CamRanger 2. The CamRanger 2 works with iPad, iPhone, Android, and Mac and Windows computers, while the CamRanger mini only works with iOS and Android devices.
This notice is provided to inform users of SnapBridge, SnapBridge 360/170, and/or the Wireless Mobile Utility (WMU), all Nikon apps for smart devices, of the results of compatibility testing with Apple’s iOS 13.
We have confirmed that the issues described below occur with SnapBridge and SnapBridge 360/170.
We are currently looking into means of resolving these issues. We will inform users once those means have been determined.
We are currently looking into means of resolving these issues. We will inform users once those means have been determined.
When attempting to pair the smart device with a camera, an error indicating that pairing has failed is displayed, and pairing cannot be completed
Applicable products: COOLPIX A1000, A300, B600, B500, W150, W100, KeyMission 80, KeyMission 170
Applicable products: COOLPIX A1000, A300, B600, B500, W150, W100, KeyMission 80, KeyMission 170
Wi-Fi connection is unexpectedly terminated approximately 10 seconds after it is established:
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100
KeyMission 80
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100
KeyMission 80
The app sometimes quits unexpectedly while auto download is in progress
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100, KeyMission 80, KeyMission 170, KeyMission 360
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX P1000, A1000, A900, A300, B700, B600, B500, W300, W150, W100, KeyMission 80, KeyMission 170, KeyMission 360
A Wi-Fi connection cannot be established if the app is not allowed to use location data
Applicable products: KeyMission 170, KeyMission 360
Applicable products: KeyMission 170, KeyMission 360
The following dialog is displayed after the device and camera are successfully paired
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX A900, B700 Bigs furniture henderson modern glass coffee table home design.
Applicable products: Z 7, Z 6, D850, D500, D7500, D5600, D3500, D3400, COOLPIX A900, B700 Bigs furniture henderson modern glass coffee table home design.
![Nikon Nikon](/uploads/1/1/9/5/119561264/977054244.png)
*Should this occur, tap Cancel or Pair to close the dialog. The device and camera have been successfully paired regardless of which button is tapped.
Compatibility testing for the Wireless Mobile Utility (WMU) is ongoing, but we have yet to discover any compatibility issues.
*Lists of applicable products include those that are not available in some countries or regions.
Compatibility testing for the Wireless Mobile Utility (WMU) is ongoing, but we have yet to discover any compatibility issues.
*Lists of applicable products include those that are not available in some countries or regions.
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HI there lsumba99,
It sounds like the software app to connect your iPad and Nikon camera via Wi-Fi isn't working correctly but it does on your phone. I would start by quitting that app as well as your Settings app:
Force an app to close in iOS
https://support.apple.com/en-us/HT201330
https://support.apple.com/en-us/HT201330
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/en-us/HT201559
http://support.apple.com/en-us/HT201559
![Mac Mac](/uploads/1/1/9/5/119561264/418485681.jpg)
If that doesn't work then I would use these steps specifically from the following article:
Arlo app for mac.
If an app you installed unexpectedly quits, stops responding, or won’t open
Check for iOS and app updates
- Make sure that you're using latest version of iOS.
- Open the App Store and tap Updates.
- If updates are available, tap Update All.
- If asked, enter your Apple ID password.
You might need a Wi-Fi connection to update some apps.
Delete and reinstall the app
- Tap and hold the app until it jiggles.
- Tap the on the app.
- Press the Home button.
- Go to the App Store and download the app again.
- Wait for the app to download, then open it from the Home screen.
Contact the app developer
If you see this issue again, contact the app developer for help:
- Find the app in the App Store.
- Tap the app, then tap Reviews.
- Underneath App Store Customer Reviews, tap App Support.
Nikon Wireless Mobile Utility Manual
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Nikon Wireless Mobile Utility
Dec 9, 2015 11:17 AM